Privacy Policy
Last updated: February 2026
1. Information We Collect
ProSan Australia Pty Ltd (ABN 32 150 718 666) collects personal information when you:
- Submit an enquiry or quote request through our website
- Contact us via phone, email, or in person
- Enter into a service agreement with us
- Subscribe to our newsletter or resources
This information may include your name, email address, phone number, company name, and details about your cleaning requirements.
2. How We Use Your Information
We use your personal information to:
- Respond to your enquiries and provide quotes
- Deliver our cleaning services
- Send you relevant updates and marketing communications (with your consent)
- Improve our services and website
- Comply with legal obligations
3. Information Sharing
We do not sell, rent, or trade your personal information. We may share information with trusted third parties who assist in operating our business, such as IT service providers, only where necessary and under strict confidentiality agreements.
4. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.
5. Your Rights
Under the Australian Privacy Act 1988, you have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your information (subject to legal requirements)
- Opt out of marketing communications
6. Cookies
Our website uses cookies to enhance your browsing experience and analyse site traffic. You can manage cookie preferences through your browser settings.
7. Contact Us
If you have questions about this privacy policy or wish to exercise your rights, please contact us:
- Email: admin@prosan.com.au
- Phone: 1300 927 274
- Address: Brisbane, Queensland, Australia